RETURN POLICY
Shipping
At ARABIANALLURE, we strive to deliver your purchase with excellent service and flexibility, every time. Here’s how we do it:
Shipping Costs: Calculated at checkout and dependent on your delivery location. You will have the choice between local courier services or DHL Express.
Delivery Times:
US: 3-4 days with DHL Express, 10-17 days with local courier.
Europe: 2-5 days with DHL Express, 7-15 days with local courier.
Rest of the World: 5-7 days with DHL Express, 15-20 days with local courier.
Order Processing: All orders are shipped within 1-2 business days. You will receive an email confirmation once your order has been dispatched.
International Orders: Please be aware that international orders may be subject to customs, taxes, duties, and collection fees. The customer is responsible
for all extra charges.
Returns
At ARABIANALLURE, we handle returns with care and ease:
Free Returns: We take care of the return charges.
Return Period: Exchanges/refunds are available up to 15 days from the date you receive your product. Please review your order carefully before finalizing
your purchase.
Return Conditions: To be eligible for a return, items must be in the same condition you received them: unworn or unused, with tags, and in their original
packaging, accompanied by the receipt.
Starting a Return: To initiate a return, please contact us at returns@arabianallure.com.
Questions: For any return-related questions, contact us at returns@arabianallure.com.
Exchanges
Process: The fastest way to secure what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the
new item.
Refunds
Processing: We will notify you once we’ve received and inspected your return, and inform you if the refund was approved. If approved, you’ll be
automatically refunded on your original payment method. Remember, it may take some time for your bank or credit card company to process and post the
refund.